New patient checklist

New Client Information Page

BlueWater Physiotherapy ClinicBefore you begin your journey towards greater health there are some things that you need to know about BlueWater Physiotherapy’s policies, your practitioner’s credentials, and how we handle your health information.

Credentials

Jeff Harvie is a Physical Therapist, also known as a Physiotherapist, and is licensed by the College of Physical Therapists of British Columbia. He graduated from the School of Physical Therapy at the University of Saskatchewan, a division of the College of Medicine. Physiotherapists are experts in human movement and the treatment of physical problems in the human body.

What to Expect

BlueWater Physiotherapy Clinic

BlueWater Physiotherapy Clinic

On your first visit we will begin by talking for a period of time so that you can explain your symptoms or goals and your medical history. We will perform a physical examination that involves looking at and testing your body’s motions and tissues in different positions. The exam can occur with your clothes on but we do need to see and/or touch body parts to get proper information about them. It is best to wear comfortable, loose-fitting clothing if possible. Bringing a pair of shorts can be useful. You may be asked to remove your jewelry or belts. During and following the examination we will talk about the assessment findings and their possible significance, and discuss treatment possibilities, priorities, and expected benefits.

If you wish to proceed with treatment you must give your consent. You can withdraw it at anytime. If I feel something we had not discussed would be helpful to you then I will ask your permission to proceed before doing so. This is called informed consent and it is your right. All services are provided by Jeff Harvie, physiotherapist.

Other People in the Room

There are some situations where having another person in the room can be beneficial.

Family or friends: Some people feel more comfortable having a family member or friend with them. You are welcome to bring someone with you.

Children: It is very helpful to have a parent or guardian present.

Another Therapist: If you are working with another healthcare practitioner and feel you would benefit from having them observe one of your sessions then please feel free to invite them.

There are situations when having two therapists working together on you is necessary (four-handed work). If this situation arises it would be discussed with you first.

Teaching: From time to time another therapist or a student may be present in an observing or learning capacity. Some people don’t mind an observer, others prefer their sessions to remain private. It is your choice. Having an observer in the room would only occur with your permission.

Sensitive work: With female patients from time to time it is necessary to work near sensitive areas. We will simply schedule your appointment when someone else can be in the room.

Privacy and Confidentiality

We carefully safeguard your rights to privacy and confidentiality. Everything related to your care is kept in strict confidence. We are not allowed to share any information about you without your permission. Sometimes it is necessary to communicate with other professionals who are involved in your care, such as your physician, lawyer, or another practitioner who you are working with. This information exchange is for your benefit. Should the need arise, we will ask for your written (preferable) or verbal consent to obtain or share your health information.

You need to know that you can revoke this permission at any time. Unless otherwise stated permission to release your information will apply only to your current episode of care and will expire 12 months from the date it is signed.

If you have concerns about your privacy or of the confidentiality of your information please feel free to discuss them with us. You can obtain a copy of your file with a written request. A copying fee will be charged.

Missed Appointments and Late Cancellations

If you must cancel an appointment please give us as much notice as possible. There is no fee for cancelling an appointment with at least 24 hours notice. Cancelling with less than 24 hours notice will result in a $75.00 fee. If no notice is given you will be responsible for the full cost of the session.

If BlueWater has to cancel your appointment with less than 24 hours notice then we will take $75.00 off of your next session.